How to request a new artwork version (to an external party)?

In Twona, it is possible to request a new version of an artwork to an internal user or external party, using the current version in the system as a starting point. 

In many cases, you would want to request a new design based on comments and changes that you have highlighted in the document, and the included attachment files. However, not in all cases you design team is also working within Twona. With the feature to request a new version, it is possible to send the current version with all the annotations and comments/feedback to an external party so they can create the new design. 

Requesting a new artwork version

• Access the "Artwork details" page
  • Click on the menu and select Request Feedback
    
     
  • In here, you will see that there are three different options 
    • Approval
    • Comments
    • New Artwork version
  • Select this last option and click on the version status you want to use to upload the new artwork version
• Change the subject of the email that will be sent out to your contact
• Add the email details of the person who will create the artwork version (only one possible) 
• Include Your Message for additional details
• Send

A new artwork version has been requested

You can now see this visually, as a new GREY bubble has been added to the current version. When the design is uploaded, the bubble will turn to PURPLE. 

How do I upload a new artwork version?

If you are responsible for providing a new design, you will receive an email with a personalized access to a secured page. This page will contain the documents sent to you, including any annotations, messages, or other attachments if those were provided as part of the review process of the artwork version.

When you have the new version ready, just click the "Upload Version" link from the top of your screen. 
 

VIDEO - Request a new artwork version

https://youtu.be/PTS4G7fSmLY